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Compliance Services

Welcome to the first FICA Compliance subscription service. In addition to our gold standard DocFox software, we offer hands-on FICA compliance subscription services and certified FICA training. Lean on us for industry specific expert advise or training relating to KYC, AML or financial crime compliance.
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Our FICA Compliance Subscription services Include:

Compliance Experts on Call

Compliance Experts on Call

Get unlimited access to our compliance team for any quick FICA related questions via email. (Questions should be able to be answered within 15 minutes.)

Expertly Crafted RMCP

Expertly Crafted RMCP

Need an RMCP that is tailored to your industry? Let our team assist you with that and a step by step guide to implementing it. The RMCP will address key FICA requirements.

Annual Compliance Review

As compliance & businesses are ever changing, each year we will provide you with a deep dive into the FICA due diligence and DocFox compliance within your organisation.

Certified FICA Training

Certified FICA Training

Select from a range of FICA training which covers the latest in FIC Amendment Act, money laundering, terrorist financing and more. Select trainings are FPI approved.

Project Services

Niche Project Services

Access to our compliance team for more complex questions and project services. Eg. Guidance on finding the UBO or assistance in preparing for a FIC inspection.


NewsWatch Newsletters

Weekly email with financial crime relates news and updates from South Africa and the world.

Regulatory Watch

Regulatory Watch

Receive updates and guidance on FICA related regulatory changes and their impact on your business.

How Does DocFox Work?

DocFox simplifies FICA compliance and ensures you are audit ready at the touch of a button. We provide accountable institutions with the software and the expertise to be compliant, always.

FICA Project Services

We also offer additional project services for more complex tasks. If you sign up for our compliance subscription service you will receive access to these additional services.*
DocFox - Preparation for a FIC inspection

Preparation for a FIC Inspection

Whilst most inspections are arranged in advance, the FIC and supervisory bodies have the right to inspect any Accountable Institution without notice and in most cases without a warrant.

Our team will take you through key elements required by the FIC Act and provide guidance on what to expect during an inspection.

Response to a FIC report

After the FIC have done their inspection, you will receive a post-inspection report, which often will include identified weaknesses. The next steps can range from a directive to remediate or to a considerable penalty based on the seriousness of the findings.

Our team can help you understand your post-inspection report, provide guidance around any remediation the FIC have requested you to action and can assist you with crafting a response detailing your actions.

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lamp shining light on phone

Guidance around Suspicious Activities or Reports

As set out by the FIC Act, Accountable Institutions are obligated to report any suspicious behavior or transactions. These reporting duties include cash transactions above the prescribed limit, property associated with terrorist and related activities as well as suspicious and unusual transactions.

We can provide guidance on how to identify, manage as well as submit Suspicious Activity or Transaction Reports.

Enhanced Due Diligence on a Client File

When dealing with higher risk clients, it is recommended that enhanced due diligence is performed. Our team can review your client’s file and provide guidance on the due diligence or potential level of risk a client or transaction may present.

We can dig deeper into an actual or potential client by identifying CIPC registered linked/ related entities or individuals, up to an agreed level of layers, and can research any potential adverse media of connections.

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illustration showing UBO as connected entities

Guidance on finding the Ultimate Beneficial Owner (UBO)

Whilst it’s usually a natural person that is a majority shareholder, not all entities have a majority shareholding or even shareholding at all.

We can help you work through complex structures to identify who the beneficial owner is, and research any potential adverse media of these UBO’s and other connections.

Creation of a new Risk Management and Compliance Programme (RMCP)

An RMCP is ultimately your reference point when onboarding or working with any clients. In order to be truly effective an RMCP should be kept up to date and enforced consistently throughout your business.

If you do not already have an RMCP, we can provide an expertly crafted RMCP template that is tailored to your specific business as well as the products and services it presents.

illustration of paper showing RMCP

RMCP Review and Opinion

The FIC Act requires all Accountable Institutions to document, implement and maintain an RMCP and should ultimately reflect how risk is assessed and mitigated in your business.

If you already have an existing RMCP in place, we can conduct a review of your RMCP against key FIC requirements, best practice and expert comment around any potential gaps, efficiencies or improvements. We will also provide guidance around updates from previous “Internal Rules” to the new RMCP requirements of the Amendment Act.

What our partners say

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