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What our customers are saying
DocFox is making our FICA process more efficient. FICA documents are being checked against third parties, clients are being screened on all relevant sanctions lists and risk assessments are being done according to our requirements – all in one step! It’s a great tool to assist in aligning our Risk Management Compliance Programme with our business processes.
Incompass has been using DocFox since November 2017. We started looking at different providers as soon as the FICA Amendment Act came into place. Docfox was the best solution for us: The process is easy to handle from our side, involves a “4 eye” principle, which we already had in place and find necessary, and the process can be audited at any time.
DocFox allows us to apply a consistent approach to our investor AML risk assessments and with the built in reminders, we won’t forget to refresh our ratings and Customer Identification and Verification information. Everything is in one place, with a full audit trail, which enables us to easily demonstrate compliance.
DocFox is a one system solution that meets all our needs when verifying clients and has become even a greater asset with the advent of the new FICA amendment act.
DocFox is an innovative, extremely user friendly application which enables us to FICA and verify client details at the push of a button!
Our experience around DocFox so far has exceeded expectations. The product is very easy to use, intuitive and comprehensive. The administrative burden has been reduced significantly on our business which has allowed us to focus on our core competencies more. This is hugely important for a small business and cannot be understated. It has made adherence to the stricter compliance and FICA regimes we find financial services businesses have to operate in today far more achievable without having to distract ourselves unnecessarily.
The technology solution offered by DocFox around the KYC Application for Personal Trust will in the long run save the business and clients time, in addition it also helps to ensure the data and document quality is maintained.
DocFox has revolutionised our client on-boarding process and compliance systems. We can now relax in the knowledge that potential clients are being screened according to our risk framework and that we are no longer heavily exposed to human error in the accepting of new clients. DocFox is truly user-friendly and provides almost instantaneous results that allows us to on-board clients in minutes. We could not be happier with the system and are excited for future upgrades.
DocFox makes non face-to-face FICA simple, improves our daily operations and makes opening a bank account a dream for our clients.